Your privacy matters to us. This Privacy Policy explains exactly what personal data forbet collects from players in Bangladesh, how that data is used, who it may be shared with, and what rights you hold over your own information.
Our Privacy Commitments
Six principles that shape every data decision we make at forbet.
forbet collects only the personal data that is strictly necessary to provide you with account services, process BDT transactions, and comply with applicable legal requirements. We do not gather data beyond what serves a clear, legitimate purpose.
All personal data transmitted between your device and forbet's servers is protected by 256-bit SSL/TLS encryption. Data at rest is stored using AES-256 encryption across our infrastructure. Your information cannot be read in transit.
forbet does not sell, rent, or trade your personal data to third parties for marketing purposes under any circumstances. Your data is used exclusively to operate your account, process payments, and improve the platform experience.
Where data must be shared with payment processors (bKash, Nagad, Rocket), identity verification services, or fraud prevention tools, we share only the minimum data required and require all partners to maintain equivalent data protection standards.
You have the right to access, correct, export, or request deletion of your personal data at any time. forbet provides straightforward mechanisms to exercise these rights and commits to responding to all valid requests within 30 days.
forbet retains your personal data only for as long as necessary to fulfil the purpose for which it was collected. Account data is retained for the duration of your active account plus a defined post-closure period required for legal compliance.
Summary: forbet is committed to protecting the privacy of every player on our platform. This document explains in plain, formal English exactly how your personal data is handled. By creating a forbet account and using our services, you acknowledge that you have read and understood this Privacy Policy.
forbet ("we", "us", "the Company") is the operator of the online casino and sports betting platform accessible at forbet.biz. We provide gambling and entertainment services — including casino games, live dealer tables, sports betting, and virtual game products — to adult players located in Bangladesh and other permitted markets.
For the purposes of this Privacy Policy, forbet acts as the data controller in respect of all personal data collected from users of the forbet platform. Our designated point of contact for all privacy-related enquiries is reachable at [email protected].
This Privacy Policy applies to all personal data collected through: (a) use of the forbet website and any mobile-compatible version thereof; (b) registration and maintenance of a forbet player account; (c) any communication between you and forbet, including customer support interactions; and (d) participation in any forbet promotion, tournament, or loyalty programme.
forbet collects personal data through several distinct channels. The categories of data we collect, and the circumstances under which each category is collected, are set out below.
When you register a forbet account or interact with our platform, you may provide the following categories of personal data:
When you access the forbet platform, certain technical data is collected automatically by our systems:
In certain circumstances, forbet may receive personal data about you from third parties, including:
forbet uses the personal data we collect for the following purposes:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Creating and managing your forbet account | Identity, Contact, Credentials | Contract performance |
| Processing deposits and withdrawals in BDT | Financial, Identity, Transaction Logs | Contract performance |
| Verifying your identity (KYC) | Identity, Verification Documents | Legal obligation |
| Detecting and preventing fraud and money laundering | Identity, Financial, Device & Technical, Usage | Legal obligation / Legitimate interest |
| Providing customer support | Identity, Contact, Communications | Contract performance |
| Administering bonuses and promotions | Identity, Transaction Logs, Usage | Contract performance |
| Responsible gaming monitoring | Usage, Transaction Logs, Communications | Legal obligation / Legitimate interest |
| Sending transactional account notifications | Contact, Transaction Logs | Contract performance |
| Improving platform performance and user experience | Usage, Device & Technical, Cookie | Legitimate interest |
| Complying with applicable legal and regulatory obligations | All categories as required | Legal obligation |
forbet processes your personal data on one or more of the following legal grounds, depending on the specific activity:
forbet does not sell your personal data to any third party. We may, however, share your data with the following categories of recipients under the conditions described:
In all cases of third-party data sharing, forbet limits the disclosure to the minimum data necessary for the specified purpose and requires all recipients to maintain appropriate technical and organisational data protection measures.
forbet uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how users interact with our services. A cookie is a small text file placed on your device by a website you visit. The following categories of cookies are used on the forbet platform:
You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will affect the functionality of the forbet platform and may prevent you from logging in or completing transactions. forbet does not use third-party advertising or behavioural tracking cookies.
forbet retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, subject to the following retention guidelines:
Where retention beyond these periods is required by law or is necessary in connection with ongoing legal proceedings, data may be retained for longer. Once the applicable retention period expires, data is securely deleted or permanently anonymised.
forbet implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security infrastructure includes:
Your Role in Security: While forbet maintains robust security measures, you also play an important role in protecting your account. Use a strong, unique password for your forbet account, enable two-factor authentication, and never share your login credentials with anyone. Contact [email protected] immediately if you suspect any unauthorised access to your account.
As a forbet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your account username and a description of your request. forbet will respond to all valid rights requests within 30 calendar days.
You may request a copy of all personal data we hold about you, along with information about how it is processed.
You may request correction of any inaccurate or incomplete personal data we hold. Some corrections can be made directly in your account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You may request that we restrict processing of your data in certain circumstances, such as while a correction request is being assessed.
You may request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
You may object to processing based on legitimate interests, including profiling for responsible gaming monitoring purposes, subject to overriding legal grounds.
The forbet platform is strictly intended for adults aged 18 years and above. forbet does not knowingly collect personal data from any individual under the age of 18. Registration on the forbet platform by a person under 18 constitutes a breach of our Terms and Conditions.
If forbet becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to close the relevant account, return any deposits made, and permanently delete all associated personal data from our systems. If you have reason to believe that a minor has registered a forbet account, please notify us immediately at [email protected].
18+ Only: forbet services are for adults aged 18 and above. Players must be 18 years or older to register, deposit, and play. Please gamble responsibly and keep your account credentials secure to prevent access by minors in your household.
Certain third-party service providers engaged by forbet — including game technology providers, cloud infrastructure operators, and identity verification services — may be located outside of Bangladesh. Where personal data is transferred to a recipient in another country, forbet ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy.
Such safeguards may include contractual data processing agreements incorporating recognised international data transfer mechanisms, or reliance on the recipient country's designation as providing an adequate level of data protection. forbet will not transfer your personal data internationally in circumstances where adequate protections cannot be confirmed.
forbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. Where changes are material — meaning they affect your rights or how your data is processed in a significant way — forbet will notify registered players via the email address associated with their account at least 7 days before the updated Policy takes effect.
For minor or administrative updates, the revised Policy will be published on this page with an updated Effective Date. Your continued use of the forbet platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to remain informed about how forbet protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by forbet, please contact our privacy team using the following details:
All privacy requests are handled with strict confidentiality by our dedicated compliance team. If you are not satisfied with our response to a privacy concern, you may have the right to escalate the matter to an applicable supervisory authority or dispute resolution body.
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